EG
Elmarie G

1 reviews | Active since Sept 2011

08 Oct 2021, 14:22

Experian SA Credit Buro

I am working as a Debt Counsellor I have submitted 2 (two) Form 19 - Clearance Certificates more than 2 months ago. These updates still have not been done. I phone your call centre on ***and hold the line for more than an hour... only to get disconnected! I send emails and emails and emails to your ***... no response. The consumers have done their part and they have paid their debt in total. The consumers are entitled to have their credit profiles restored. You are preventing these people from continuing their lives.

GET YOUR ACT TOGETHER AND START DOING YOUR JOB

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Replies (1)
Experian SA
Experian SA's reply13 Oct 2021, 14:16
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre