Experian SA credit bureau,anti responsive policy

A coupler weeks ago I wrote a review about my bad experience with Experian SA credit bureau, hence after all my expression regarding how bad Experian SA operates interms of dealing with consumers financial saga.Thus I've received an email from Hello Peter stating"Good news Samuel Experian SA has rep**** towards your burden review,I was happy to see the responding email From Hello Peter,but when I tried to view the response from Experian SA on Hello Peters social platform,the reply message states,only the effected person can review the responding message from Experian SA, I open up message reply from Experian SA,Guess what no message at ALL,as active working class consumer I'm so mad and frustrated with Experian SA and their dealings regarding consumers financial services.in a nut shell no response even via Hello Peter social platform 😡 Allow me to add just another thing that doesn't make sense to me,did you know when ever you launch a query about your credit score and report status with any credit bureau,it goes into their inbox folder,and immediately you as a consumer becomes a financial High Risk, leading to be cut off from making use of any financial products from all the Banks,and other financial services, Just because you were asking the Credit Bureau's "why this and that"about my Credit Profile.Its like I'm Talking to a Blady Ghost.