JN
Jackie N

1 reviews | Active since May 2013

07 Oct 2021, 09:34

Experian SA are *******!!

I have submitted documents and contacted Experian SA repeatedly to clear my name/ID/profile after completing my debt review process MORE THAN A YEAR AGO!!!!

But yet, according to the latest credit report/scoring from Experian SA, I am still listed under debt review! And because of this company and your staff not doing their job, I cannot be verified or approved for any type of credit, even from my Bank - AGAIN after sending all documentation!!

I have my clearance certificate for all creditors as provided by my debt counsellor dated May LAST YEAR already. I even have proof that my name/ID/profile is clear on NCR (NATIONAL CREDIT REGULATOR), and with Transunion/ITC, but YET your lack of professionalism, assistance and just care for a consumer has now caused me to have to go public in the hope of getting a response and have the matter handled.

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Replies (2)
JN
Jackie N's update13 Oct 2021, 12:00
Reviewer Update
It is now the 13th of October 2021. One week after my initial review written, and yet I have not received any response or communication. Pathetic!!
Experian SA
Experian SA's reply13 Oct 2021, 13:34
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre