SM
Sanelise M

1 reviews | Active since Sept 2023

10 Oct 2024, 11:12

Experian SA

I have been asking for an update on my credit report from Experian SA. I have a debt I settled more than 4 months ago, but Experian still shows it as an Account in Arreas, even after I sent them a Paid Up letter. I'm so disappointed in them

0
Replies (2)
SM
Sanelise M's update11 Oct 2024, 10:19
Reviewer Update
I have tried many times to request Experian for an update, I even sent a Paid Up letter
Experian SA
Experian SA's reply11 Oct 2024, 13:07
Official
 Good day, 

We would like to offer our apologies for the inconvenience caused in this matter. 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre