NB
Nothando B
1 reviews | Active since Nov 2020
02 Dec 2020, 07:27
Experian not updating consumer profiles over 60 days
Experian has not updated records with their service providers for over 60 days now. My profile on Bayport and Clearscore is different to my profile on Experian and both service providers extract their data from Experian and this is putting me in a difficult position.
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Replies (5)0
Replies (5)
Experian SA's replyOfficial
02 Dec 2020, 09:27Good day
Kindly note that there is an active dispute on your profile with reference number ETM***.
When the dispute is active, disputed accounts are flagged and hidden from your profile until the dispute is resolved on the 20th business day.
Best Regards
Consumer Care Team
Kindly note that there is an active dispute on your profile with reference number ETM***.
When the dispute is active, disputed accounts are flagged and hidden from your profile until the dispute is resolved on the 20th business day.
Best Regards
Consumer Care Team
Experian SA's reply02 Dec 2020, 09:27
Official
Good day
Kindly note that there is an active dispute on your profile with reference number ETM***.
When the dispute is active, disputed accounts are flagged and hidden from your profile until the dispute is resolved on the 20th business day.
Best Regards
Consumer Care Team
Kindly note that there is an active dispute on your profile with reference number ETM***.
When the dispute is active, disputed accounts are flagged and hidden from your profile until the dispute is resolved on the 20th business day.
Best Regards
Consumer Care Team
NB
Nothando B's updateReviewer Update
02 Dec 2020, 09:34Hi Experian, the disputes have gone over 30 days. Which is way beyond the stipulated 20 days stated by NCR. Why have they not benn finalized?
NB
Nothando B's update02 Dec 2020, 09:34
Reviewer Update
Hi Experian, the disputes have gone over 30 days. Which is way beyond the stipulated 20 days stated by NCR. Why have they not benn finalized?
NB
Nothando B's updateReviewer Update
02 Dec 2020, 09:35When will the 20th day be? For these disputes to be finalized/Concluded?
NB
Nothando B's update02 Dec 2020, 09:35
Reviewer Update
When will the 20th day be? For these disputes to be finalized/Concluded?
Experian SA's replyOfficial
02 Dec 2020, 09:38The 15th December will the 20th business day.
Experian SA's reply02 Dec 2020, 09:38
Official
The 15th December will the 20th business day.
NB
Nothando B's updateReviewer Update
02 Dec 2020, 11:55All my disputes were logged on 21-10-2020. 20 days can't run from 21 October to 15 December 2020. Please check your records. Thank you
NB
Nothando B's update02 Dec 2020, 11:55
Reviewer Update
All my disputes were logged on 21-10-2020. 20 days can't run from 21 October to 15 December 2020. Please check your records. Thank you