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Mfanafuthi M

1 reviews | Active since Apr 2014

14 May 2026, 12:18

EXPERIAN NOT INTERESTED IN RESOLVING CONSUMER ISSUES

I have been trying for more than 2 months to get Experian to remove an account with BMW Finance that is appearing under my profile with them (Experian) and not with other bureaus. They have been telling me that BMW Finance must fix it and eventually that BMW Finance must amend manually, of which BMW Finance responded that they only can access TransUnion. Ultimately someone from Experian told me only a dispute will help and that it must not be raised as ***** since BMW Finance said the account number doesn't exist so it could be a glitch. For the past 4 weeks I have been loading disputes, 2nd I was told I must load as ***** instead and attached necessary documents, 3rd my ID was certified more than 3 months ago and affidavit has no commissioner of oath's stamp, corrected the ID and at the police station I was told the only 2 stamps they have are those in Affidavit they can't help me, so I attached again the certified ID and the Affidavit. Today (14/05/2026) again the dispute was canceled due to no stamp of which I don't even know where to get it. Most challenging you stand more than an hour on the phone without a response until you drop.

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