Experian not clearing dispute

I raised a dispute for an old account on my credit report, which was resolved in my favour a few days ago. I received an email from Experian stating I must wait 24 - 48 hours for my profile to be updated. My profile is still locked and I can’t apply for anything as they never updated it and it still shows there is a dispute against my ID number. I need to urgently buy a vehicle and the credit providers states my credit profile is locked due to the dispute. Tried to phone and email multiple times, no response from Experian.