Experian needs to update my profile A.S.A.P!!!!

The Ok Furniture I bought from closed down and my account was moved to another store. The new store that got my account instead registered a new account, because of this action I have two accounts for OK furniture under my name.

Ran into some financial problems but I have since rectified and settled the OK furniture account back in April 2022.

After the settlement OK furniture only updated the new account and not the old one as a result Experian flagged it and it has been in that state ever since. I have submitted settlement letters to Experian to have this rectified but it seems like they are not interested and as a result my financial well-being is being affected because someone is lazy to push into the system the information they requested from me to fix the problem.