DM
Dakalo M
1 reviews | Active since Sept 2020
29 Nov 2020, 20:12
Experian made matters worse
I really concerned by the service that am getting from Experian SA I have logged a dispute several weeks ago and to date my report is still not fixed. I can't apply for anything. I need to apply for accomodation through an agency however I am unable to as my creditors can't get my full report. Please assist as I will be homeless by end of business tomorrow.
Helpful (0)
Replies (5)0
Replies (5)
Experian SA's replyOfficial
30 Nov 2020, 10:11Good day
Please respond to the email our agent have sent to you for further assistance.
Kind Regards
Consumer Care Team
Please respond to the email our agent have sent to you for further assistance.
Kind Regards
Consumer Care Team
Experian SA's reply30 Nov 2020, 10:11
Official
Good day
Please respond to the email our agent have sent to you for further assistance.
Kind Regards
Consumer Care Team
Please respond to the email our agent have sent to you for further assistance.
Kind Regards
Consumer Care Team
DM
Dakalo M's updateReviewer Update
02 Dec 2020, 07:10Please remove the enquiry that I made as am still receiving a statement that says there a dispute. The consultant that was allocated indicated that she will escalate however no response. Please get back to me. This is straining me out
DM
Dakalo M's update02 Dec 2020, 07:10
Reviewer Update
Please remove the enquiry that I made as am still receiving a statement that says there a dispute. The consultant that was allocated indicated that she will escalate however no response. Please get back to me. This is straining me out
Experian SA's replyOfficial
02 Dec 2020, 09:12Good day
Thank you for bringing this to our attention.
Our agent will be in touch with you shortly.
Best Regards
Consumer Care Team
Thank you for bringing this to our attention.
Our agent will be in touch with you shortly.
Best Regards
Consumer Care Team
Experian SA's reply02 Dec 2020, 09:12
Official
Good day
Thank you for bringing this to our attention.
Our agent will be in touch with you shortly.
Best Regards
Consumer Care Team
Thank you for bringing this to our attention.
Our agent will be in touch with you shortly.
Best Regards
Consumer Care Team
DM
Dakalo M's updateReviewer Update
03 Dec 2020, 06:06No one has come back to me. Am really concerned my the level of service. There is no investigation that needs to be done you just need to remove my dispute that's all. I need a full credit report.
DM
Dakalo M's update03 Dec 2020, 06:06
Reviewer Update
No one has come back to me. Am really concerned my the level of service. There is no investigation that needs to be done you just need to remove my dispute that's all. I need a full credit report.
Experian SA's replyOfficial
04 Dec 2020, 09:58Good day
Thank you for bringing this matter to our attention.
Our agent confirmed that they have closed your dispute as requested, please log on to www.mycreditcheck.co.za to view your report.
Best Regards
Consumer Care Team
Thank you for bringing this matter to our attention.
Our agent confirmed that they have closed your dispute as requested, please log on to www.mycreditcheck.co.za to view your report.
Best Regards
Consumer Care Team
Experian SA's reply04 Dec 2020, 09:58
Official
Good day
Thank you for bringing this matter to our attention.
Our agent confirmed that they have closed your dispute as requested, please log on to www.mycreditcheck.co.za to view your report.
Best Regards
Consumer Care Team
Thank you for bringing this matter to our attention.
Our agent confirmed that they have closed your dispute as requested, please log on to www.mycreditcheck.co.za to view your report.
Best Regards
Consumer Care Team