FK
Francois K

1 reviews | Active since Apr 2012

21 Oct 2020, 08:31

Experian is usesless

In the beginning of October 2020 on their website i requested that myn admin order be removed. I sent the relevant documents and when I called them on the 20th of October i was told they never even logged the dispute. I had to do it all over again over the pho e were i jad to wait 30mins by the way before they awnsered. I sent numerous emails and not one reply. They are useless!

0
Replies (5)
Experian SA
Experian SA's reply21 Oct 2020, 13:01
Official
Hi Francois,

We apologies for delay in responding to your request  Thank you for bringing this issue to our attention.

The request to remove the admin order is under investigation and feedback will be provided to you shortly - reference  CD191672 

Warm regards
Debbie
 

Best regards,

FK
Francois K's update21 Oct 2020, 13:55
Reviewer Update
Thanks for the reply but i have sent so many emails asking for a reply and still nothing. Just remove my admin order on my profile now thats all i am asking.
Experian SA
Experian SA's reply21 Oct 2020, 14:34
Official
Hi Francois

Your request has been forwarded to the relevant department to be removed and we will provide feedback shortly once the notice has been removed on both platforms Experian/Compuscan data.

Warm regards
Debbie


Best regards,

FK
Francois K's update21 Oct 2020, 15:55
Reviewer Update
How long will that take?
Experian SA
Experian SA's reply22 Oct 2020, 13:28
Official
Hi Francois

You will receive feedback no later than tomorrow.


Warm regards
Debbie

Best regards,