1 reviews | Active since Apr 2011
Experian is Too Arrogant to Cooperate - Worst Service Ever
What really does it take to get a response from this company. I don't think this company deserves to hold consumer data as they seem to be so absent on engaging with consumers on disputes, let alone updating consumer records.
It's been a week now since I sent an email and have been calling customer care and head office numbers and no response to either of the aforementioned. No response to mails and calls get dropped after minutes of holding on.
I sent you information requesting the update required on my profile with all necessary documentation, you conveniently ignored all my emails.
Other Credit Bureaus have been so helpful and efficient in updating my profile (some even did a same day update) but it seems like Experian is very arrogant to understand that updating my credit profile is of utmost importance currently for me as they are the only credit bureau holding incorrect information.
Are you aware that you are affecting/preventing the ability of my son to go for Hospitalization?
Please advise what else I should do now as I am desperate that you have the correct information on my profile the soonest.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
