TM
Tshepang M
1 reviews | Active since Sept 2009
18 May 2022, 09:39
Experian is taking side
I lodge a dispute for ********** account, on the outcome I was told that the company instructed them to keep it on my profile whereas they told me that they are going to investigate the matter. I fail to understand how Experian operate, it seems that they accept bribes from potpale investment to list people. I expect them to be neutral not take side. I gave them what they requested from me. They need to get a tangible information from potpale investment not just a word saying keep him. I am starting not to trust Experian.
Helpful (0)
Replies (4)0
Replies (4)
Experian SA's replyOfficial
19 May 2022, 11:48Good day
Please note that we give credit providers 20 business days to respond to our ***** claim before resolving the matter.
Feedback was provided and shared with you on the 12/05/2022.
If you are not satisfied with the outcome please contact the below:
Retail and other non-bank information:
Regards,
Customer Relations Centre
Please note that we give credit providers 20 business days to respond to our ***** claim before resolving the matter.
Feedback was provided and shared with you on the 12/05/2022.
If you are not satisfied with the outcome please contact the below:
- Bank account information
- Banking Ombudsman – ***
- National Credit Regulator - ***
Retail and other non-bank information:
- National Credit Regulator - ***
- Credit Ombudsman ***
Regards,
Customer Relations Centre
Best regards,
Experian SA's reply19 May 2022, 11:48
Official
Good day
Please note that we give credit providers 20 business days to respond to our ***** claim before resolving the matter.
Feedback was provided and shared with you on the 12/05/2022.
If you are not satisfied with the outcome please contact the below:
Retail and other non-bank information:
Regards,
Customer Relations Centre
Please note that we give credit providers 20 business days to respond to our ***** claim before resolving the matter.
Feedback was provided and shared with you on the 12/05/2022.
If you are not satisfied with the outcome please contact the below:
- Bank account information
- Banking Ombudsman – ***
- National Credit Regulator - ***
Retail and other non-bank information:
- National Credit Regulator - ***
- Credit Ombudsman ***
Regards,
Customer Relations Centre
Best regards,
TM
Tshepang M's updateReviewer Update
20 May 2022, 03:46I never received any response from you. Check where you send it. Not on my email. ***
TM
Tshepang M's update20 May 2022, 03:46
Reviewer Update
I never received any response from you. Check where you send it. Not on my email. ***
Experian SA's replyOfficial
23 May 2022, 14:59Good day
We have forwarded same feedback.
Thank you
We have forwarded same feedback.
Thank you
Best regards,
Experian SA's reply23 May 2022, 14:59
Official
Good day
We have forwarded same feedback.
Thank you
We have forwarded same feedback.
Thank you
Best regards,
TM
Tshepang M's updateReviewer Update
23 Jun 2022, 03:58I still didn’t receive the response they claiming that they send to me. Or this company(Experian) is getting something from this company? I want them to remove this profile from my name
TM
Tshepang M's update23 Jun 2022, 03:58
Reviewer Update
I still didn’t receive the response they claiming that they send to me. Or this company(Experian) is getting something from this company? I want them to remove this profile from my name