CS
Conroy S
1 reviews | Active since Jul 2022
09 Sept 2025, 10:53
Experian is a disgrace to south Africa's financial industry
Continuing from my previous review it's been another 2 weeks yet Experian still hasn't removed MTN from my profile. Even MTN an myself sent them proof the account was closed in 2024 . The person *** that Experian told me to email just ignores my emails . What the hell is going on at Experian.
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Replies (3)CS
Conroy S's updateReviewer Update
09 Sept 2025, 10:54leah.ramoroka is the person that's ignoring me
CS
Conroy S's update09 Sept 2025, 10:54
Reviewer Update
leah.ramoroka is the person that's ignoring me
Experian SA's replyOfficial
19 Sept 2025, 14:15Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Customer Relations Centre
Experian SA's reply19 Sept 2025, 14:15
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Customer Relations Centre
CS
Conroy S's updateReviewer Update
21 Sept 2025, 05:23My profile has been updated. But can you please explain something . FNB say they see missed payments even though MTN was removed an after MTN clearly stated that my MTN account should have been closed in 2024 an apologised . So why is missed payments picking up cause I can't understand that
CS
Conroy S's update21 Sept 2025, 05:23
Reviewer Update
My profile has been updated. But can you please explain something . FNB say they see missed payments even though MTN was removed an after MTN clearly stated that my MTN account should have been closed in 2024 an apologised . So why is missed payments picking up cause I can't understand that