Experian failure to closed up an account

Vodacom account I ********** was paid up and close in April 2018, and updated accordingly at Transunion, XDS and Compuscan. But at Experian is still open in arrears. I logged a dispute ref: EFM ********** 00010, it was solved and closed on the 10th October 2018, and today 16th October 2018 is still active in arrears. I thought you guys are expect in what you but you not. Vodacom confirms that they are not sending any negative updates to Experian, therefore it means it has to do with competency at Experian.

UPDATE THE ACCOUNT.