MN
Mmapula N

1 reviews | Active since Apr 2020

02 Jul 2020, 06:51

Experian failing to rectify mistake on my credit report

I wonder why does it takes for ever for experian to rectify mistakes on credit report, I had payed both my avon and rage account and told me that rage said my account it's unpaid but when I call rage they said they sent the correct statement to experian that I paid but my credit report remained unchanged... I'm really tired of experian with how they conduct their work its been 2months now

0
Replies (2)
Experian SA
Experian SA's reply02 Jul 2020, 07:40
Official
Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre 
Experian SA
Experian SA's reply02 Jul 2020, 07:50
Official
Good day

Feedback was provided to you on the 12th June 2020, Avon was updated to settled account and Rage is remains as is. If you are not satisfied with the outcome, please dispute rage feedback with credit Ombud. The details are on the email i forwarded to you again.