1 reviews | Active since Jun 2019
Experian don’t take calls, incorrectly update profiles and refuse to respond to urgent queries!!!!
I had a WRONGFUL judgement on my credit profile. I paid an attorney to correct the error and update the relevant credit Bereaux. I received confirmation from all credit bereaux only to find out that Experian still have the wrongful judgement listed on my profile so I cannot get finance despite an excellent credit score. They do not answer their phones but recommend that you email them instead. I have been emailing them non stop for MONTHS with not a single solitary response! Given that Experian and compuscan hold my life in their hands in EVERY AREA where I need credit, and I’m a single mother supporting two small children, one would think they would take their jobs a little more seriously as consumers financial lives are in your hands. This is not ok, and you guys need to seriously up your game as your inability to get your facts straight is affecting lives. Can someone PLEASE take a minute to respond! This is extremely urgent!
