Experian customer service is appalling

After having to resort to a hellopeter review to get assistance last time after weeks of unanswered calls and mails I finally got a response from Experian. Then I was given the run around again with their employees failing to do simple things and taking ages to respond to my emails and not picking up the phone.

Now finally my dispute has been corrected and all I need to know is if they have closed it and when I can apply for credit. Now once again I am being ignored on email by 2 different agents and phones are still not being answered. I have never dealt with worse people.