Experian Credit NO RESPONSE only AUTO REPLIES!!!

The past few weeks I have battling to get a dispute about a judgement that was placed on my Credit Profile resolved. The debt was settled but Experian is so difficult to deal with. Automated response when you email, the contact number provided when you select option 1 for dispute follow ups you just don't get through after making your selection. Then you email and what I am battling to understand is that the judgment is now removed however my score went down by 110 points as to when the judgement was on my name. Is settlement thereof not suppose to boost the score? On the other bureaus my credit score went up instead of down. Clearscore, Kudough and Pulse/DirectAxis gets the data from EXPERIAN so how can a simple email not be responded on? And would someone make contact with me an actual person to explain the points that went down instead of up????

A very confused and angry consumer.