PM
Priscila M

1 reviews | Active since Jul 2019

21 Aug 2019, 15:48

Experian Credit Baffoons

By Law credit bureaus have 20 working days to investigate a claim and give a response. Ref number ERD***. Now this matter was supposed to be resolved by the 14th of August 2019. Note the reference number is dated 16 July 2019.

To this day no reply, My husband has emailed them from last week. Dololo. The problem with Experian they claim to manage over 20 million consumer records but they 5 employees. This is not poor service this is just **** YOU theres nothing you can do. There must a law that allows me to remove myself from credit bureaus.

Calling them is a nightmare aswell, they will answer after last weeks paint has dried.

0
Replies (12)
Experian SA
Experian SA's reply21 Aug 2019, 15:50
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian SA
Experian SA's reply21 Aug 2019, 15:58
Official
Good day

This message is to confirm that i have called you on 083330 number and you have confirmed that you will be calling your husband to provide you with all the details.

Regards,
Experian Contact Centre
PM
Priscila M's update21 Aug 2019, 16:04
Reviewer Update
You know my husband has a good point, you called to ask me which email i sent my complaint. The very same email that sent me back your reference number ( ERD*** ) i didnt guess or make up this number. It is an experian reference number. So why dont you search for the reference number and see what you come up with.
Experian SA
Experian SA's reply21 Aug 2019, 16:18
Official
Good day Mam

When we check the reference number on your id number, it is reflecting as resolved dispute and feedback being provided to you on the 25th May 2019 to your email address. Please advise your husband to call on the number that was provided to you  to provide us with his id number/email address to assist further.

Regards,
Experian Contact Centre
Experian SA
Experian SA's reply21 Aug 2019, 17:01
Official
Good day

Kindly note that the dispute was resolved on the 13th Aug 2019 and feedback was provided to the 3rd party named Lifepower.

Please contact them for feedback.

Regards,
Experian Contact Centre
PM
Priscila M's update21 Aug 2019, 17:45
Reviewer Update
How is feedback provided to them who is life power my husband has a right to that feedback and it must be submitted to him whether it favours him or not so that he can challenge or accept the feedback. How is different to taking your car for a service and it is given to your neighbors boss and you have to go around looking for the person. If my husband challenged this information why is a third party he knows nothing about given the information and he is not informed of a ****ing thing. You have his email you have the feedback he is entitled to it. I need your name and surname and designation because i want to file with the NCR this is not on,
PM
Priscila M's update21 Aug 2019, 21:20
Reviewer Update
My husband and i believe a crime has been committed here. You can ignore us now but since we live in a democracy we have laws. You, life power and clearscore will eventually tell us what you did
Experian SA
Experian SA's reply22 Aug 2019, 08:11
Official
Good day

We will forward the feedback to your husband shortly.

Regards,
Experian Contact Centre
PM
Priscila M's update22 Aug 2019, 14:53
Reviewer Update
Good day
So After the Credit Ombudsman contacted you the reply finally arrives.

According to South African Breweries the following are their facts as to why prescription does not apply.

1. The debtor signed an acknowledgement of debt and gave consent to default judgement in March 2016.
2. The account was handed over to our attorneys for collection in August 2017.

3. Last Payment Date 2015-06-29

Now while you read on what the prescription act is.

1. Acknowledgment of debt was signed more than 36 consecutive months ago.2. Handing an account over to attorney has nothing to do with prescription. Secondly a default judgment has not been issued on this debt other wise the legal firm would have it and it would be listed on my credit profile at any of the 4 major credit bureaus now since it is not there and has not been provided it does not exist.3. Last payment date is more than 36 consecutive months ago. Unless SAB has any other information, recordings or data the SAB account must be removed immediately and if the creditor has information or data pertaining to interruption of prescription that actually falls under the prescription act they can re-submit.

THIS IS WHAT WE BELIEVE, YOU SELL OUR DISPUTE OUTCOMES TO CAVE BASE AND INVEST t/a CREDIT CLEAR /LIFE POWER. (WE GOT SOMEONE TO HELP US WITH THIS STORY). THEN THEY CONTACT US INFORMING US THAT THEY CAN ASSIST US. WELL AS OF THE RECENT POPI AMMENDMENT YOU BROKE THE LAW. SECONDLY YOU PEOPLE DIDNT EVEN BOTHER TO READ THE REPLY FROM SAB. THEY HAVE NO PROOF OF INTERRUPTION SO YOU JUST ACCEPT ANY DOCUMENT FROM CREDITORS SO YOU CAN PASS ON THE INFORMATION TO CREDIT CLEAR OR LIFE POWER OR WHOEVER YOU SELL TO.

PEOPLE BE WARNED ************ DONT HIDE IN BURROWS AND CORNERS GO TO EXPERIAN AND YOU WILL SEE A WHOLE BUNCH OF THEM. THIS DOES NOT END HERE. WHY IS MY REPLY TO YOU BEING IGNORED. I WANT THE ****EN SAB BULL**** OFF MY HUSBANDS PROFILE TODAY UNLESS YOU HAVE EVIDENCE WHICH DOESNT EXIST SO UNTIL YOU FABRICATE MORE EVIDENCE SAB HAS NO CREDIBLE EVIDENCE.

ANOTHER THING ARE YOU LEAH RAMOROKA




Experian SA
Experian SA's reply22 Aug 2019, 15:06
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
PM
Priscila M's update22 Aug 2019, 15:09
Reviewer Update
No you dont need to call me just ****en fix it.

What are you calling me for. FIX your mistake. TODAY

I also need your full name and surname
PM
Priscila M's update22 Aug 2019, 17:25
Reviewer Update
Still waiting we are not going to give up on this