SC
Serchni C

1 reviews | Active since Mar 2021

07 Feb 2024, 08:21

Experian Bereau worst consumer experience

If I ever came across the worst credit bereau its Experian,you will log a dispute and 10 days later no response.

You will call and wait 2 hours with no answer.

Bereaus are about protecting consumer and assisting them to build a good credit profile but instead they worsen your scoring and ensure that you fall to the gutter.

Consumer that have judgments and are blaclisted have better scoring than a consumer that is working hard to improve score.

This is pathetic service and I personally feel credit bereau need to work with consumers than working against them.

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Replies (1)
Experian SA
Experian SA's reply08 Feb 2024, 13:58
Official
Good day,

We would like to offer our apologies for the inconvenience caused in this matter.

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,
Customer Relations Centre