Experian- Bad Services

If you a Nedbank client then you have access to the Experian credit score on the app. All of a sudden I have old accounts that had been closed off long ago now reflecting on my credit score. I have tried to log my request via mail but no feedback has been received, I tired to call them on *** but you sit on the call for ever and no one answers.

I am extremely disappointed and I am not going to log any disputes as these accounts are old and closed off.