MS
Marlo S

1 reviews | Active since Aug 2011

22 Apr 2021, 13:50

EXPERIAN and BETTERBOND

i recently did enquiries at BETTERBOND and received a crdit bureau report from EXPERIAN. The info liked to my ID/profile were incorrect. I had relatives contact numbers listed as mine. Edgars account numbers belonging to other ppl loaded. periods of times listed that I was unemployed which were incorrect. Experian customer service consultant then forwarded a dispute form for me to complete BUT i need to provide proof of income and bank statements.....Im in shock...say what... to fix up the incorrect data?. Please do not use EXPERIAN if you require an accurate report. this is effecting my credit score.

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Replies (1)
Experian SA
Experian SA's reply26 Apr 2021, 09:30
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Customer Relations Centre