BD
Banele D

1 reviews | Active since Jul 2013

26 Nov 2020, 21:21

Experian -Absolutely shocking service

I am so tired of experian.Disputes were logged on the same day with both experian and compuscan on accounts that were settled over a year ago and updated by other credit bureaus except experian and its been a nigtmare.Compuscan has updated but not Experian,phone rings and never gets answered.I honestly dont understand how people who deal with such sensitive information that affects our major financial decisions can be soooo ***********.Can i get feedback on my query please.Today a call centre agent told they cannot pick up a dispute logged with experian- how when they were sent to both platforms at the same time but could not help me because she is with compuscan and gave me an 011 number for a Leah that does not even ring.

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Replies (1)
Experian SA
Experian SA's reply27 Nov 2020, 18:04
Official
 Good Day, 
Please note that your dispute has been resolved and feedback provided to you by our dispute team.
Regards, 
Consumer Care Team