RN
Rhulani N

1 reviews | Active since Jan 2023

12 Jan 2024, 06:48

Experian

For nearly three months, I've attempted to file a dispute on the Experian SA website regarding an outstanding balance. Despite providing a paid-up letter from FNB, I haven't received any response from Experian. This lack of action and communication, particularly after 90 days, is incredibly frustrating. Additionally, attempts to reach them by phone have been unsuccessful. This total lack of responsiveness reflects poorly on Experian's customer service.

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Replies (2)
RN
Rhulani N's update12 Jan 2024, 17:55
Reviewer Update
I have forwarded the email again with all the details. Hope this will be sorted out soon.
RN
Rhulani N's update24 Jan 2024, 10:19
Reviewer Update
Happy now,you have attended my request.