Exeperian - Terrible Service, Non Responsive!

This company possibly has the worst customer service I have ever seen. I logged a challenge for a listed judgment on their website as they advised. I receive no notification or indication of status. I go back to the site to check and there ZERO indication of whether this was logged or not. So, I registered another one, uploaded the mandatory documents, and hoped this time something would change. NOTHING. I now email them and I receive and automated response indicating how to log a dispute by replying to the email and attaching relevant documents. Nothing, zero response on whether this was received and progress status. I call them on the numbers in the email and website. NO CALL ANSWERED. I call and wait on the call for 3o minutes every day for a week. I finally received a response on, 18 Dec 2023 at 15:56, from Patricia Mosia requesting me to send a settlement letter. I responded almost immediately on Mon, Dec 18, at 4:00 PM with the requested document and highlighted, respectfully, my unhappiness and disgust for the level of service. ZERO RESPONSE, even despite the immediacy of my response. I sent a follow-up message on Thu, Dec 21, 2:10 PM (1 day ago). STILL ZERO RESPONSE!

I logged the same dispute with Transunion, on Thu, Dec 21, I received a text message that my case is in progress. Even better, I can see it listed on my dashboard of their website.