NvdL
Neil van der Linden
1 reviews | Active since Mar 2009
02 Feb 2022, 10:43
Exceptionally bad service paired with NO communication!
Still no reply regarding my dispute case despite numerous promises made to me about contacting me and escalating the issue. Still on hold for 40 minutes and no one picks up. Still *********** client care along with impotent, empty promises. I will tell you right now. My promises are not empty. I am escalating this issue to the Ombudsman. It seems to me that you have a bunch of seat warmers there at your office that could not give a **** about their clients and their misfortune of having to deal with this wreck of a company!
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Replies (1)NvdL
Neil van der Linden's updateReviewer Update
04 Feb 2022, 09:32Good day.
Please note that you have made that promise before and reneged on it like the rest. No feedback and no communication from Experian. All you do with your replies is to save face. You don't by not contacting me as you promise. Empty promises of replies to clients don't go far. Especially if you want to prove that your company cares for its clients, which clearly it does not. So stop with the bull**** replies! You have my telephone number as well as email address. Are you afraid that if you call me I will put you on hold for 40 minutes?
Please note that you have made that promise before and reneged on it like the rest. No feedback and no communication from Experian. All you do with your replies is to save face. You don't by not contacting me as you promise. Empty promises of replies to clients don't go far. Especially if you want to prove that your company cares for its clients, which clearly it does not. So stop with the bull**** replies! You have my telephone number as well as email address. Are you afraid that if you call me I will put you on hold for 40 minutes?
NvdL
Neil van der Linden's update04 Feb 2022, 09:32
Reviewer Update
Good day.
Please note that you have made that promise before and reneged on it like the rest. No feedback and no communication from Experian. All you do with your replies is to save face. You don't by not contacting me as you promise. Empty promises of replies to clients don't go far. Especially if you want to prove that your company cares for its clients, which clearly it does not. So stop with the bull**** replies! You have my telephone number as well as email address. Are you afraid that if you call me I will put you on hold for 40 minutes?
Please note that you have made that promise before and reneged on it like the rest. No feedback and no communication from Experian. All you do with your replies is to save face. You don't by not contacting me as you promise. Empty promises of replies to clients don't go far. Especially if you want to prove that your company cares for its clients, which clearly it does not. So stop with the bull**** replies! You have my telephone number as well as email address. Are you afraid that if you call me I will put you on hold for 40 minutes?