MR
Monica R
1 reviews | Active since Mar 2024
20 Jun 2025, 08:52
Excellent Service from Kamohelo Ralekholela at Experian
I had a great experience with Kamohelo Ralekholela from Experian this morning. He was incredibly helpful, professional, and patient while assisting me with my enquiries.
It’s rare to come across such efficient and courteous service — he made the process smooth and stress-free. Thank you, Kamohelo, for your outstanding support. Experian is lucky to have you on the team!
Helpful (0)
Replies (1)0
Replies (1)MR
Monica R's updateReviewer Update
21 Jun 2025, 05:50Thank you
The new Experian app is user-friendly and a big improvement. However, my credit score shows as 602 on the app, while the official report reflects 621. I’ve submitted supporting documents and requested this be corrected. Hoping for a prompt resolution so I can update this review positively.
The new Experian app is user-friendly and a big improvement. However, my credit score shows as 602 on the app, while the official report reflects 621. I’ve submitted supporting documents and requested this be corrected. Hoping for a prompt resolution so I can update this review positively.
🙏🏻 please will you look into it.
MR
Monica R's update21 Jun 2025, 05:50
Reviewer Update
Thank you
The new Experian app is user-friendly and a big improvement. However, my credit score shows as 602 on the app, while the official report reflects 621. I’ve submitted supporting documents and requested this be corrected. Hoping for a prompt resolution so I can update this review positively.
The new Experian app is user-friendly and a big improvement. However, my credit score shows as 602 on the app, while the official report reflects 621. I’ve submitted supporting documents and requested this be corrected. Hoping for a prompt resolution so I can update this review positively.
🙏🏻 please will you look into it.
