LE
Liam E
1 reviews | Active since Oct 2023
20 Oct 2023, 11:48
Enquiry removal
A debt review company has made a hard enquiry on my account without my consent , I am being held hostage due to this because I can’t take out credit due to this companies negligence. I have letters stating I am not a client and I’m not under debt review and I need this resolved. I have been advised a dispute has been logged , but have received no info back yet regarding the matter , please get back to me. The company enquiry to be removed is from ‘IDM’
Dispute number is CC - 10068
Helpful (0)
Replies (10)0
Replies (10)
Experian SA's replyOfficial
20 Oct 2023, 11:51Good day
We would like to offer our apologies for the inconvenience caused in this matter.
Please be advised that the dispute is still active and under investigation.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Please be advised that the dispute is still active and under investigation.
Regards,
Customer Relations Centre
Best regards,
Experian SA's reply20 Oct 2023, 11:51
Official
Good day
We would like to offer our apologies for the inconvenience caused in this matter.
Please be advised that the dispute is still active and under investigation.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Please be advised that the dispute is still active and under investigation.
Regards,
Customer Relations Centre
Best regards,
LE
Liam E's updateReviewer Update
20 Oct 2023, 12:03I just spoke to the IDM company again
IDM/Debt busters is the company and they have not yet received a call from you to resolve this matter ?
They only await a call from Experian then they said it will be removed from your side , they have noted and they are expecting a call from you to clarify I’m not a client and I am not in default.
I logged it on the 9th of October 2023 , it’s been 10 business days with nothing being done? This could be resolved in merely 5 minutes ?
IDM/Debt busters is the company and they have not yet received a call from you to resolve this matter ?
They only await a call from Experian then they said it will be removed from your side , they have noted and they are expecting a call from you to clarify I’m not a client and I am not in default.
I logged it on the 9th of October 2023 , it’s been 10 business days with nothing being done? This could be resolved in merely 5 minutes ?
LE
Liam E's update20 Oct 2023, 12:03
Reviewer Update
I just spoke to the IDM company again
IDM/Debt busters is the company and they have not yet received a call from you to resolve this matter ?
They only await a call from Experian then they said it will be removed from your side , they have noted and they are expecting a call from you to clarify I’m not a client and I am not in default.
I logged it on the 9th of October 2023 , it’s been 10 business days with nothing being done? This could be resolved in merely 5 minutes ?
IDM/Debt busters is the company and they have not yet received a call from you to resolve this matter ?
They only await a call from Experian then they said it will be removed from your side , they have noted and they are expecting a call from you to clarify I’m not a client and I am not in default.
I logged it on the 9th of October 2023 , it’s been 10 business days with nothing being done? This could be resolved in merely 5 minutes ?
Experian SA's replyOfficial
20 Oct 2023, 12:49We have up to 20 business days to resolve disputes
Best regards,
Experian SA's reply20 Oct 2023, 12:49
Official
We have up to 20 business days to resolve disputes
Best regards,
LE
Liam E's updateReviewer Update
25 Oct 2023, 11:39Hi there.
Has there been any developments regarding my dispute ?
There has been 12 working days that passed and I’d like a possible update ?
Has there been any developments regarding my dispute ?
There has been 12 working days that passed and I’d like a possible update ?
LE
Liam E's update25 Oct 2023, 11:39
Reviewer Update
Hi there.
Has there been any developments regarding my dispute ?
There has been 12 working days that passed and I’d like a possible update ?
Has there been any developments regarding my dispute ?
There has been 12 working days that passed and I’d like a possible update ?
Experian SA's replyOfficial
27 Oct 2023, 09:17Good Morning
Please be advised that the dispute is still active and feedback will be provided once the resolution resolves it.
Thank you
Please be advised that the dispute is still active and feedback will be provided once the resolution resolves it.
Thank you
Best regards,
Experian SA's reply27 Oct 2023, 09:17
Official
Good Morning
Please be advised that the dispute is still active and feedback will be provided once the resolution resolves it.
Thank you
Please be advised that the dispute is still active and feedback will be provided once the resolution resolves it.
Thank you
Best regards,
LE
Liam E's updateReviewer Update
27 Oct 2023, 10:37Thank you
LE
Liam E's update27 Oct 2023, 10:37
Reviewer Update
Thank you
Experian SA's replyOfficial
31 Oct 2023, 08:28.
Best regards,
Experian SA's reply31 Oct 2023, 08:28
Official
.
Best regards,
LE
Liam E's updateReviewer Update
31 Oct 2023, 14:30Thank you
LE
Liam E's update31 Oct 2023, 14:30
Reviewer Update
Thank you
LE
Liam E's updateReviewer Update
31 Oct 2023, 14:31Kindly state why there is on a full stop? Are you tending to my dispute today?
LE
Liam E's update31 Oct 2023, 14:31
Reviewer Update
Kindly state why there is on a full stop? Are you tending to my dispute today?
LE
Liam E's updateReviewer Update
02 Nov 2023, 11:33Hi.
Spoke to IDM group again yesterday , still haven’t received a call from Experian. They waiting for the call to advise you to remove the enquiry as I’m not a client and I did not want their services once they stated they are in debt management.
There is only 2 days left then 20 working days has lapsed ?
Spoke to IDM group again yesterday , still haven’t received a call from Experian. They waiting for the call to advise you to remove the enquiry as I’m not a client and I did not want their services once they stated they are in debt management.
There is only 2 days left then 20 working days has lapsed ?
LE
Liam E's update02 Nov 2023, 11:33
Reviewer Update
Hi.
Spoke to IDM group again yesterday , still haven’t received a call from Experian. They waiting for the call to advise you to remove the enquiry as I’m not a client and I did not want their services once they stated they are in debt management.
There is only 2 days left then 20 working days has lapsed ?
Spoke to IDM group again yesterday , still haven’t received a call from Experian. They waiting for the call to advise you to remove the enquiry as I’m not a client and I did not want their services once they stated they are in debt management.
There is only 2 days left then 20 working days has lapsed ?