1 reviews | Active since Sept 2023
Enables ***** and doesn't give reference for disputes once lodged, despite providing the documents they want
I lodged a dispute on 02 December 2023 after I noticed that Standard Bank conducted a *****ulent credit enquiry that was added on 25 November 2023 without my permission and knowledge. On 04 December I gave them permission to carry on with their investigation and also sent my proof of identification and proof of address, as it was requested. I sent another email giving permission and my documents on 07 December 2023 after I did not get a confirmation of my dispute and the dispute reference number. On 08 December 2023 I got a random email from someone named Patricia saying ''once resolved feedback will be advised''. I also don't know what that means. I have requested for an acknowledgement that my dispute has been lodged and the dispute reference number, but to date there is nothing. This company enables ***** and does nothing to help people.
"Escalated for urgent resolution" means nothing
"Escalated for urgent resolution" means nothing
These companies conduct *****ulent credit enquiries and ruin our lives because you enable them, to date I still have not received an acknowledgement of my dispute even the dispute reference number now I must treat this case as if I lodged dispute on 13 December
All of you are useless and can go to hell
These companies conduct *****ulent credit enquiries and ruin our lives because you enable them, to date I still have not received an acknowledgement of my dispute even the dispute reference number now I must treat this case as if I lodged dispute on 13 December
All of you are useless and can go to hell