1 reviews | Active since Sept 2020
EMOTIONALLY DRAINED/EXPERIAN REMOVED INCORRECT ACCOUNT FROM MY PROFILE
I have logged a dispute with Experian on the 31/03/2021. I send a prescribed letter I received from Nimble for an amount of 91k to be removed from my name.
Yesterday 03/05/2021 I received an email from Experian that my query has been resolved. When I opened the documentation that had send me the incorrect Nimble account has been removed.
I have been struggling with this, Back and forth and I have been sending emails to Experian since yesterday after I received the report but I am juts not getting a response.
For me to lodge a dispute again to fix the error Experian has made will take another 20 days.
I do not know what else to do as it clearly states on the prescribed letter from Nimble which account is prescribed and removed, How has the incorrect account been moved?
I need this to be resolved as soon as possible as I need to clear it off my profile so life can go on, I am trying to FIX my credit profile but you get stuck by the people who is suppose to help you.
This is SAD and I truly feel like crying. Please assist.
What is the actual problem? If the correct account is stated on a prescribed letter why was an incorrect account removed? Where is the mix up?
What is the actual problem? If the correct account is stated on a prescribed letter why was an incorrect account removed? Where is the mix up?
Thank you
Best Regards
Customer Relation Centre
Thank you
Best Regards
Customer Relation Centre
