Don't bank with FNB because they use CompuScan

So here is what I think happened. Employee1 came into work on a Friday, really didn't want to be there, so Employee1 half donkeyed his/her job, by registering another persons car against my name. So little old me phoning around, fighting with FNB, fighting with ABSA and fighting with Ford, trying to remove this account from my profile BECAUSE IT DOES NOT BELONG TO ME!!!! SO finally after a long fight with the 3 companies, I lodged a dispute against said account number! But now here comes employee2, he didn't get enough sleep, he informs me I have to have proof, I need a letter. Now here's what baffles me, why should I run around getting proof if YOU GUY's made the mistake, YOU can pick up the phone and verify that said account DOES NOT BELONG TO ME, YOU CAN PHONE ABSA FINANCE!!! Because this account only shows up on your system, not on transunion btw, only your database! Thus banking with FNB sucks because they use your messed up database. Can't be ABSA because they use transunion! Remove account ***0 from my profile that one of your employees registered against my name!