CA
Carla A
1 reviews | Active since Jun 2016
06 Feb 2025, 09:36
Do NOT pay your debt - Experian will punish you for it!
How is paying up your debt and having it cleared off the credit bureau a BAD thing??? My score dropped 39 points just because I settled debt!! How is that punishable by dropping my score so low??
Can Experian please explain that because all i was told by their complaints / customer care is that when accounts are removed your score drops BECAUSE YOUR DEBT IS LOW!!!
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Experian SA's replyOfficial
07 Feb 2025, 16:05Good Day,
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused.
A consultant will be in touch with you shortly.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused.
A consultant will be in touch with you shortly.
Regards,
Customer Relations Centre
Experian SA's reply07 Feb 2025, 16:05
Official
Good Day,
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused.
A consultant will be in touch with you shortly.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused.
A consultant will be in touch with you shortly.
Regards,
Customer Relations Centre