sM
sipho M

1 reviews | Active since Jan 2019

10 May 2019, 09:05

distorting of score figures

i have a big concern regarding my scores on my profile. I have been following my score on day basis on my credit check which is affiliated with Compuscan. On their records under my score history, January 2019 -score 613 , February 2019-score 622 and March 2019- score 638 till to date current month of May 2019 on their score history tab. On my personal profiles i have requested from Compuscan shows different scores, of which i have records to prove that they distorting the figures of scores. 8 April 2019- score 638, 9 April 2019-score 643, 29 April 2019-score 643, 2 May 2019-score 638, 6 May 2019-score 647 and 9 May 2019-score 638. It surprises me because since beginning of January 2019 , i don't have overdue amount and arrears in my accounts .

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Replies (1)
Experian SA
Experian SA's reply10 May 2019, 09:22
Official
Good day

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.  

Kind regards,