Disputes vs credit score

There is a statement from SSDA stating that I settled the account on 01 October 2021, why don’t you verify that with SSDA because SSDA was sent by Cell C to collect their money, me paying to SSDA it means I paid for Cell C? Why are you then refusing to use the SSDA statement to credit my profile from 01 November 2021?Again if you are saying that the account was paid 01 April 2022 why is the account from Cell C updated from 01 July 2022? I submitted the SSDA million times to Experian, please fix this and sort it out, I can’t make any loan or bond applications because of this, I need my profile to be credited with the Cell C account from 01 November 2021. Please let me know if you can or can’t do this

Experians job is make sure what’s presented by creditors matches with what’s presented by us as clients but in this case I feel like am treated lightly not so sure if it’s because am black. My rights are violated. I have submitted proof of payment and statement from SSDA but am told that you don’t trust the fact that I settled the account on 01 October 2021! This hurts, it breaks my heart

That’s okay, but why don’t you consider the statement from SSDA because Cell C sent SSDA to collect the funds and I settled the account with SSDA meaning I paid the Cell C account, and there’s a statement as to when I settled the account with SSDA. As to when SSDA availed the funds to Cell C that’s not my problem, infact you as Experian you must hold them accountable. You have all the proof on your table as to why you making things difficult I don’t understand at all. You waiting for cell to respond wherelese my life has turned into a joke because of Cell C, I have more than 50 references of tickets logged with Experian, Cell C never rep****! Which means they don’t care! What makes you think now this will matter to them? I logged a dispute with you and sent an enquiry to Cell C, they never rep****? Why don’t you use the statement?

I logged a dispute with you guys in February for the same account, I can’t wait another 60 days for the same reason. I think you just need to allow me to visit the Experian offices since I am working here at Bally oak in Bryanston so that we can correct this. I just can’t wait for another 60 days, this was logged and you failed to sort it out, again now I must wait knowing very well that you won’t be able to fix it? I need my profile to be credited as the statement stipulates that I settled the account 01 October 2021! What’s difficult into doing that?

Can I have feedback on this please

Must I give you the ticket numbers for all the disputes? Check the Cell C account when it was submitted on my profile then see that I have been struggling for decades and you not helping

But that’s taking so long now I can’t even apply for credit, like you people have messed up with my life, I can’t do anything, my life is at standstill, can you advise when this will be sorted, now my credit score is 0, like really?

The dispute can’t be taking that long as you guys have all the evidence? I just don’t understand what’s the problem now

Just asking how long it will take you experian to mess up with my life as it is on standstill currently, I can’t qualify for anything. Can sort this out urgently please

Good morning

It has been more than 100hours after having resolved the dispute but my credit score is not updated! Can you assist?

Can I have feedback on this please?

Can I have feedback please?