LM
Lorrenzo M

1 reviews | Active since Nov 2011

12 Jan 2016, 15:24

Disputes

Hi<br> <br> I would like to give a compliment to John Dikgale ,I logged a dispute in December the 10th 2015 to have my report updated and that was done but some accounts were left out so I called in again today and waited on line for more than 20 minutes an the new lady who picked up the phone sounded scared but she apologized for the inconvenience and handed over to John. She is still new so not bad at she did a great job, then John handled my query in a professional manner and i was quite impressed by the treatment i got from him. Its not good waiting on the line for more than 20 minutes but a customer service rep with good people skills and makes sure the client is given a good service is the best thing one could ask for.<br> Bigups to John just let him know that his service is appreciated

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Replies (1)
Experian SA
Experian SA's reply14 Jan 2016, 16:30
Official
Hello lorrenzom,

Thank you for your compliment on hellopeter.com

John will be commended for his great service

Regards,
The Experian Contact Centre

Best regards,