BM
Busani M

1 reviews | Active since Apr 2018

09 Dec 2022, 15:30

DISPUTE QUERY

i am not happy with experian SA on the 7 of november 2022 i loged a disput with both segment/platfom as they are runing my credit check and my credit expert/compuscan. 1 i submited the dispute on the 7th of november 2022 for telkom account and wesbank inquery to be removed, experian replyd with auto mail and confirming that it will be logged in within 72 hrs, i did wayt for the reference numbe till the 8th of december i received an email to confirm that dispute has been loged on the 8/12/2022 with the following *** TELKOM MOBILE and CC-6875 wESBANK. please experian i can not wayt for another 20 bussines days for you to resolve this matter as i already wayted more than 20 business days from the 7/11/2022 to 8/12/2022, please remove those dispute because you didint want to do it, i will see what will do as i have all folow ups email in my record MY REQUEST IS PLEASE UNFLEG MY PROFILE AND REMOVE ALL THOSE DISPUTE , I FEEL LIKE SOMEONE IS TREATING ME AS I DONT HAVE A LIFE OR I AM NOT HAVE THOSE RIGHTS, I DO HAVE LIFE NOW I CANT APPLY ANY CREDIT BECAUSE OF THE DISPUTE THAT TOOK 20 DAYS TO BE LOGGED AND WILL THATE ANOTHER 20 DAYS BY LAW TO BE RESOLVED (40 DAYS) MY KIDS ALSO DECERVE TO HAVE A SHELTER LIKE EVERYONE AND NOW IS LIKE MESS TO THEM, PLEASE AGAIN REMOVE ALL THOSE DISPUTE AND UNFLAG MY PROFILE I WANT TO APPLY CREDIT BY MONDAY

THE WORS PART IS WHEN YOU EMAIL YOU DONT GET REPLY, WHEN YOU CALL WITH ALL EXPERIAN NUMBERS THEY DROP CALLS BEFOR YOU START CONVERSATION AND NO ONE CALL BACK, I ALREADY SPENDED R187,68c TODAY TRAYING TO RICH CONSULTENT BUT THAT WAS DREAM ONLY LOST MY MONEY.

THANK YOU

0
Replies (1)
Experian SA
Experian SA's reply14 Dec 2022, 09:03
Official
 Good day 

We would like to offer our apologies for the inconvenience caused in this matter. 

Please be advised that dispute for reference numbers  ECM*** AND CC-6875 have been escalated for urgent assistance.

Regards, 

Customer Relations Centre 

Best regards,