CR
CHARLES R

1 reviews | Active since Mar 2021

04 Mar 2021, 14:07

DISPUTE NOT RESOLVED / NO CONTACT FROM EXPERIAN / COMPUSCAN

I have submitted all my Paid up letters to Experian and Compuscan in January 2021. and received reference numbers, till this day I have not received feedback and my profile has been Flagged which has now hampered with my Promotion process at work as when they process vetting the flag reflects.

I have tried endless times to call and send emails but no response and no one is even answering calls, I am at a point where now HR thinks that I may have something negative at bureau. This is really affecting everything I have tried to be up to date with my accounts

0
Replies (3)
Experian SA
Experian SA's reply04 Mar 2021, 14:10
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Consumer Care Team 

CR
CHARLES R's update05 Mar 2021, 11:19
Reviewer Update
Good day

I still have not been contacted by Experian/ Compuscan and the account have still not been updated.

This bad service is affecting my life and nobody seems to care. Can i at least get the contact number of someone i can speak to regarding this overdue dispute.
CR
CHARLES R's update05 Mar 2021, 12:42
Reviewer Update
Good day

My email address is *** no email has been sent. please refer to the attached emails confirming that I sent the letters' on the 04th & 05th February and you responses.
Why is it difficult for this matters to be resolved amicablyexperian emails.msg 50 KBRE PAID UP LETTER - LETTER ***.msg 104 KB



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