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nyiko M

1 reviews | Active since May 2013

05 Oct 2020, 10:14

Dispute not resolved but closed

This has to the ****piest company I have ever dealt with in my life. I have raised a query on the 23rd and this was marked as resolved but my dispute was not resolved at all. Before i raised my dispute, my Nedbank Credit Card account had a clear credit history but it now has 8 months overdue credit history.

This company is honestly a joke and I cannot understand why companies use it for consumer information since the information you provide is inaccurate and no 1 is available to assist. I have raised a complaint with NCR since this is affecting my life negatively.

0
Replies (1)
Experian SA
Experian SA's reply07 Oct 2020, 09:18
Official
Good day Nyiko

We have escalated your issue to our data team to have a look that your clearance certificate has been recieved and they confirm that have it on their side. We have requested them to process the update which they will do shortly.

We will notify you once it has been done.

Kind Regards,