TT
Tebogo T

1 reviews | Active since Dec 2020

02 Nov 2023, 12:18

Dispute Listing

Hi Experian

I have tried every communication channel that I know of and I have not received any positive feedback from you. You listed me as default by one of the property companies that I have a contract with. I arranged with this company and I am adhering to it as agreed. I contacted them to understand how can they list me when I have an arrangement in place and they disputed that. TransUnion does not have any defaults against my name. How do you have it then?

This is ruining my credit report plus my career, I have asked for urgent intervention and you are not assisting.

I sent emails, and messages on Facebook, called and kept on hold for more than an hour. What else am I supposed to do? How am I supposed to get assistance?

I need this to be resolved asap as it is affecting my credit profile and it is unfair and against the law to list me when I am not supposed to be listed.

Attend to this urgently: MM-240220, MM-239881,MM-240220

0
Replies (2)
TT
Tebogo T's update02 Nov 2023, 12:27
Reviewer Update
These are you *********** agents: David Makgoka and Thomas Skele who fail to reply to emails. Every day I have to speak to a different person and start from scratch. How do you close calls when my query is not resolved? What kind of a model is that?
Experian SA
Experian SA's reply03 Nov 2023, 08:17
Official
Good day,

We would like to offer our apologies for the inconvenience caused in this matter.

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,
Customer Relations Centre

Best regards,