DP
Dean P
1 reviews | Active since Mar 2025
23 Jul 2025, 14:57
Dispute
Experian has adverse listing on my profile. Accounts that are paid up or prescribed are listed. Its affecting my credit rating. I have for the past two months called, emailed and lodged a dispute form to no avail. I am told that I must wait 20 days for a response. Really poor service. When you call the calls are dropped or the person answers and cuts the call off. I am getting no joy from attempting to communicate with them
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Replies (3)
Experian SA's replyOfficial
29 Jul 2025, 12:07Good day
We apologize for any inconvenience caused. Our team will be in touch via email during the course of the day.
Regards,
Customer Relations Centre
We apologize for any inconvenience caused. Our team will be in touch via email during the course of the day.
Regards,
Customer Relations Centre
Experian SA's reply29 Jul 2025, 12:07
Official
Good day
We apologize for any inconvenience caused. Our team will be in touch via email during the course of the day.
Regards,
Customer Relations Centre
We apologize for any inconvenience caused. Our team will be in touch via email during the course of the day.
Regards,
Customer Relations Centre
DP
Dean P's updateReviewer Update
29 Jul 2025, 13:01Received an email today from Experian regarding an account which was not even disputed which is Outsurance. We disputed the FNB, RCS and Markhams account which is prescribed and listed as closed or in arreas. How incompant are the staff????
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Dean P's update29 Jul 2025, 13:01
Reviewer Update
Received an email today from Experian regarding an account which was not even disputed which is Outsurance. We disputed the FNB, RCS and Markhams account which is prescribed and listed as closed or in arreas. How incompant are the staff????
DP
Dean P's updateReviewer Update
18 Aug 2025, 12:38Experian is refusing to remove the prescribed debt and the accounts that are closed. This is affecting my scoring. XDS has removed this as requested and my score has increased.
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Dean P's update18 Aug 2025, 12:38
Reviewer Update
Experian is refusing to remove the prescribed debt and the accounts that are closed. This is affecting my scoring. XDS has removed this as requested and my score has increased.