EM
ENGELINAH M

1 reviews | Active since Jan 2014

03 Aug 2020, 17:49

Dispute

Good day I have disputed my credit report from Compuscan,i have written an email to them on the 30th of June together with the forms that they said i must complete.When you call they will tell you that their consultants are working from home they will call you back within 24 to 48hrs which does not happen.

0
Replies (2)
Experian SA
Experian SA's reply07 Aug 2020, 13:56
Official
Good day Engelinah

Our apologies for the late response and the bad experience you encountered with us.

We have sent your complaint to one of our conumser care team leaders who will further into your query and be in contact with you.

Kind Regards, 
EM
ENGELINAH M's update08 Sept 2020, 15:04
Reviewer Update
Hello I do not know how to say it because I said from the dispute was laid on the 30th .
1.Duplicate of acc now you have returned them back without any investigation and report back to me what was the outcome from the company that duplicated.
2.Inquiries done and for enquiries you said you will come back as soon as you can until today i am still waiting for as soon as you can.
3.What must i do or are you also those companies that are bribed to do their work.