nK
naniki K
1 reviews | Active since Nov 2013
18 Dec 2023, 15:17
Disgusting service
Your service is disgusting i'very been holding the line for 2 hours to speak to a consultant no answer. I have sent numerous proof advising that my MBD account is prescribed, I then did send the request via Transunion and they investigated and said that its prescribed. They removed it off my record however you guys still have it on my record please check my dispute and align my report with transunions or do ur own investigation and remove these ppl off my record.
Helpful (0)
Replies (4)0
Replies (4)nK
naniki K's updateReviewer Update
19 Dec 2023, 10:59So you still have not responded to my complaint
nK
naniki K's update19 Dec 2023, 10:59
Reviewer Update
So you still have not responded to my complaint
Experian SA's replyOfficial
22 Dec 2023, 14:08 Good day
Thank you for contacting Experian, I do apologize for the delayed response.
Kindly note an agent will be in contact with you shortly.
Kind regards
Thank you for contacting Experian, I do apologize for the delayed response.
Kindly note an agent will be in contact with you shortly.
Kind regards
Experian SA's reply22 Dec 2023, 14:08
Official
Good day
Thank you for contacting Experian, I do apologize for the delayed response.
Kindly note an agent will be in contact with you shortly.
Kind regards
Thank you for contacting Experian, I do apologize for the delayed response.
Kindly note an agent will be in contact with you shortly.
Kind regards
nK
naniki K's updateReviewer Update
22 Dec 2023, 15:07I am so disappointed that i cant speak to someone that actually responds to my emails i typed the incorrect year when information was requested i have sent a follow up email and the person is just on mute without acknowledging if they got my correction or not. This is so unprofessional, get someone with proper work authentic to contact me.
nK
naniki K's update22 Dec 2023, 15:07
Reviewer Update
I am so disappointed that i cant speak to someone that actually responds to my emails i typed the incorrect year when information was requested i have sent a follow up email and the person is just on mute without acknowledging if they got my correction or not. This is so unprofessional, get someone with proper work authentic to contact me.
nK
naniki K's updateReviewer Update
24 Dec 2023, 11:04Please advise what is your SLA on your Hello Peter complaints, you don't respond to complaints makes sense why the agents don't respond to emails.
nK
naniki K's update24 Dec 2023, 11:04
Reviewer Update
Please advise what is your SLA on your Hello Peter complaints, you don't respond to complaints makes sense why the agents don't respond to emails.