TD
Talia D
1 reviews | Active since Nov 2015
15 Aug 2022, 11:05
Disgusting service
I cannot get hold of Experian I have debt that needs to be removed. Transunion has removed it but Experian still has it listed. The account is prescribed and needs to be removed as it was on Transunion. I am now sitting with a clear report on Transunion and listed on Experian. Next is the ombudsman for you. Everybody is complaining of the disgusting service. We cannot get finance to see to our families because of you holding us back.
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Replies (2)0
Replies (2)
Experian SA's replyOfficial
15 Aug 2022, 15:57 Good Day,
We would like to apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply15 Aug 2022, 15:57
Official
Good Day,
We would like to apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
TD
Talia D's updateReviewer Update
16 Aug 2022, 09:36I’m still waiting for your consultant all I’m getting is an automated response message. This is appalling really, How do we speak to somebody for help? Looks like we need to go to the NCR and ombudsman to report you. Experian is messing up the lives of South Africans
TD
Talia D's update16 Aug 2022, 09:36
Reviewer Update
I’m still waiting for your consultant all I’m getting is an automated response message. This is appalling really, How do we speak to somebody for help? Looks like we need to go to the NCR and ombudsman to report you. Experian is messing up the lives of South Africans