Disgusting Service

I am utterly disgusted with Experian. After working so hard to settle my debt Experian refuses to remove 1 settled account of my profile despite me showing them proof of settlement with the settlement letter , The attorneys have removed me on their side However on the My Credit Expert Portal this account is still reflecting . They Close my disputes and do not answer their phones. It has been painful. I cannot get this resolved and it is impacting me negatively .