Disgusting Poor Customer Service

The Worst experiance in dealing with *********** people. Trying for 2 days contacting them over an account that THEY have taken off my account but did not update it. Spent over 200 minutes on the phone with these useless imbeciles and still no help. This is supposed to be the company that regulates your credit score and the can't handle one enquiry. They have however shafted my again by me asking for a letter stating that the account is removed off my name and just sending me a confirmation email the desiced to launch a dispute on my name that will last another 20 days for SOMETHING THAT HAS ALREADY BEEN REMOVED OFF MY NAME!!!!!

PATHETIC!