disgusting contemptuous attitude

Experian SA - claim to have rep**** privately but simply post this automated response. doesn't qualify as a reply - private or otherwise The business has rep**** privately, and only Ursula can view this message. Why do businesses and reviewers write private replies? Leah Ramoroka - Customer Relations Centre | Team Leader Gareth Leibrandt - Customer Relations Centre |Consumer Care Consultant After more than a month i still havent received a dispute reference number