Disgusted by Compuscan's Service

Ref CD169512

I logged a dispute on 18 April for my mtn account where I was listed unfairly, which I only discovered when I requested my credit record. The account in question is paid up and sent the paid up letter to compuscan with all other documents they requested. I got an automated email saying that they received my email and will call me back to give me a reference number, which they never did, until I called them on 26 April.

Based on the date I sent them the documents, they should have been done clearing my name.

I called this morning, and was told by a very rude lady that they only started working on the report on 26th, in the meantime my life is stuck as I cannot apply for any credit.

I work for a bank and this is affecting my job in a negative way as I can't afford to have bad credit in this industry.

I'm really disgusted with compuscan and their employees attitude With matters that affect people's lives