TB
Tania B

1 reviews | Active since Mar 2019

06 Jan 2025, 12:49

DISGRACEFUL

Experian has been instructed since September 2024 to remove an unfounded judgement from my profile. After 2 more requests, this still has not been done. Don't even try to phone Experian unless you have unlimited time at your disposal to wait for someone to answer your call. I find their total disregard for the impact their lack of response has on me a disgrace! You should be ashamed of yourselves.

0
Replies (2)
TB
Tania B's update06 Jan 2025, 16:25
Reviewer Update
The requests came directly from FNB and not from me.

Please check your facts
Experian SA
Experian SA's reply07 Jan 2025, 08:58
Official
 Good day, 

We would like to offer our apologies for the inconvenience caused in this matter. 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre