CF
Coburn F
1 reviews | Active since Apr 2019
17 Apr 2019, 17:50
Disappointed in Compuscan for first time
I have received an Automated response confirming that an agent will contact me regarding my credit score / account update . I still have not received a phone call or an email regarding my paid up letter or at least an agent telling me it can take up 20 days to update . I have sent the same paid up letter to TransUnion and XDS and they have already updated my credit details. TFG updates their scores every week but compuscan still shows information from March 2019. This information is hindering me from applying for a home loan as it is the only account preventing me from qualifying for one.
Helpful (0)
Replies (1)0
Replies (1)
Experian SA's replyOfficial
18 Apr 2019, 08:40Good day Coburn
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Experian SA's reply18 Apr 2019, 08:40
Official
Good day Coburn
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,