Despicable Service

I have been trying to dispute an account on my Credit record for almost 3 weeks now. All I am getting is read report from Experian and nothing else. I was under debt review and I settled my accounts in February 2020. I received my paid up letters via email from Debtbusters (which was sent to the credit bureau as well) on the 01/06/2020. I have to wait for 21 working days from the 01/06/2020 for the debt review status to be lifted. All the other accounts has been removed except Izwe loans. I have been trying to contact both Izwe loans as well as both Transunion & Experian to update and remove the account from my credit record. This has been extremely frustrating as I am getting no joy. A person spends all around 15 to 20 minutes trying to get through to the call centre and we send numerous emails to get this sort and no response. I have so far received a read response from Samantha Booysen, Emile Pharoah ; No-Rooi.Lusu; Zintle Kwetshube; but no further details as to what is happening with regards to this dispute. I have even contacted the NCR and they advised that I need to get the dispute resolved 1st by Experian This service is really shocking. Please can someone get back to me with regards to this..

I have even logged the complaint on the Experian website and still nothing.